Since 2019, we’ve pioneered tech-enabled, person-centered support solutions, drawing on our deep, hands-on experience to navigate rising service demands and staffing challenges. By leveraging innovative technology, we deliver meaningful support that drives real, measurable outcomes for the people and organizations we serve.
— Xavier University Study
Carla J. Reichelderfer is a senior executive with a strong background in leadership, operations, and finance. Known for driving growth and profitability, she excels in strategy execution, cost reduction, business development, and turnaround initiatives. Carla is results-oriented and thrives in fast-paced, entrepreneurial environments, with experience spanning organizational design, team building, and stakeholder relations.
A certified public accountant with an MBA from Xavier University, Carla has successfully led initiatives across multiple industries. She is also active in her community and has served on several organizational boards.
With nearly decade of experience in project management and operational leadership, Hannah is dedicated to driving innovation and transformative change in service delivery for adults with disabilities. As the Director of Project Management at Smart Living Systems by LADD, Hannah leads forward-thinking initiatives that leverage technology to enhance accessibility and empower independent living. Prior to this role, Hannah served as Project Manager and Internal Operations Manager at LADD Inc., overseeing agency-wide initiatives and spearheading impactful organizational advancements.
Passionate about creating inclusive solutions, Hannah combines expertise in project planning, pilot testing of emerging technology, and operational excellence to shape the future of disability services through smart living innovations.
Jarrod Bottomley is a visionary government affairs officer with extensive experience in advocacy, revenue generation, and policy analysis. He has a proven track record of success in challenging environments and complex government landscapes. Jarrod has held several high-impact Government Affairs postings for prominent companies in the health and human services space around the country. He is well-versed in high-value campaigns for high-profile companies in the health and human services sector. He is active in his community and serves as part of a number of community organizations. He has a Bachelor of Arts in Political Science from Ashland University.
LADD’s smart homes are staffed with in-person support and remote support powered by Smart Living Systems.